As China's biggest retail bank, the client is a leading player in the digital landscape, thus requiring a powerful platform for application deployment & monitoring. The financial service cloud platform supports hundreds of services used by the end consumers. However, the existing platform was outdated and cumbersome. Our team was asked to re-design it for a more intuitive and streamlined workflow.
Type Platform Design, Web Application
Date November 2018, 3 weeks
Industry Banking
Roles Project Manager, Design Lead
Team Size 3 people
Outcomes 1. Designed a cloud service platform for client's application deployment needs, with greatly simplified workflow for users and enhanced interface & experience
2. Coached junior designers through end-to-end design process from vision alignment, user research & testing, to visual design & design system application
3. Successfully expanded this 3-week consulting project to a 9-month engagement (still ongoing)


Project Process


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